Prof Maxine Power

Masterclass in the Salford Royal NHS Patient Safety Program

Wednesday 21st September 2016

Conducted by Professor Maxine Power

Director of Innovation and Improvement Science, Salford Royal NHS Foundation Trust and Managing Director of Haelo NHS England



Salford Royal NHS Foundation Trust aims to be the safest organisation in the NHS through providing safe, clean and personal care to every patient, every time.

They are an integrated provider of hospital, community and primary care services, including the University Teaching Hospital. The team of 6,000 staff provide local services to the City of Salford and specialist services to Greater Manchester and beyond.

They are proud to be recognised as one of the best hospitals in the NHS and have clear plans to become the safest. We aim to provide safe, clean and personal care, to every patient, every time. They have an excellent track record; having the highest consistent rating for service quality coupled with one of the highest sets of patient and staff satisfaction scores.


Learning Objectives:

  • Understanding of how to move to a culture of patient safety for a whole of organisation led by the Board and Executive  
  • Will understand the organisational elements and  programs for building improvement capability of frontline staff
  • Will understand how to build transparency and reporting into everyday work, including communication with patients and families 


Who Should Attend  

Senior leaders, health care professionals with a lead role in quality improvement and/or patient safety: clinical managers and medical heads of departments, directors of quality improvement, quality improvement managers/officers. Clinical redesign officers, patient and family co-design leads. Directors of patient safety, patient safety officers and staff who lead open disclosure processes.

Last Review Date 26 July 2016

The commitment, dedication and enthusiasm of the team ensured the site visit was conducted in a very professional manner, enabling a wide range of staff to meet the surveyors and engage with the process.

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