EQuIP5 Corporate Health and Member Services

EQuIP5 Corporate Programs are the only quality improvement programs in Australia specifically developed for Corporate offices in the healthcare industry.  The ACHS EQuIP Corporate programs, developed in consultation with the health care industry, provide solid frameworks for establishing and maintaining customer services and improving performance, and assisting corporate offices to monitor the outcomes they achieve. The ACHS has developed two EQuIP Corporate Programs for Corporate Health Care Organisations:

EQuIP5 Corporate Health Services

The EQuIP5 Corporate Health Services standards are designed for organisations such as

  • Health departments
  • Administrative offices of area, district, network or cluster health services.
  • Corporate office of private health care providers.
  • Organisations involved in the administration of health community services, but not providing direct patient / consumer care (e.g. health care recruitment agencies and community service organisations).

EQuIP5 Corporate Member Services

The EQuIP5 Corporate Member Services standards are designed for organisations such as

  • Professional health associations
  • Industry bodies
  • Health insurance agencies
  • Member-based organisations

How can EQuIP5 Corporate Programs help your organisation?

Effective use of EQuIP5 Corporate programs will assist:

  • Integration of a culture of corporate continuous quality improvement
  • Validation of systems to identify and eradicate problems
  • Minimisation and management of corporate risks
  • Corporate customer focus and enhanced customer value
  • Corporate outcome focus
  • Development of strong corporate leadership
  • Empowerment of staff to improve service delivery and work environment
  • Overall performance improvement

For more information contact an ACHS Customer Services Manager on csm@achs.org.au or phone ACHS on 02 9281 9955.

Click here for EQuIP5 Corporate Health Services resources

Click here for EQuIP5 Corporate Member Services resources

Last Review Date 03 November 2014

ISQua congratulates ACHS on celebrating 40 years of tireless efforts in the interests of better healthcare quality and improved outcomes.

International Society for Quality in Health Care