Comprehensive Care Standard 5

The ACHS Improvement Academy pleased to provide an interactive training session on Comprehensive Care to support organisations with respect to Standard 5, NSQHS second edition.
This new standard was developed to address the cross-cutting issues underlying many adverse events in health care. It recognises the need for care to be centred on patient goals and wellbeing.  It also addresses important issues not included in the first edition of the NSQHS Standards, such as mental health, cognitive impairment, health literacy, end-of-life care, and Aboriginal and Torres Strait Islander health. These have the potential for significant improvements in care.
The new standard aims to ensure that a patient’s goals and risks of harm are identified so that comprehensive care plans can be developed and delivered to meet their needs. It also recognises the importance of teamwork and collaboration to provide comprehensive care. Along with new actions, the new standard includes actions from the Preventing and Managing Pressure Injuries Standard and the Preventing Falls and Harm from Falls Standard from the first edition.

Key Outcomes: 

  • Understand the intent and application for Standard 5, Comprehensive Care, in health care settings
  • Recognise the linkage and utilise the other NSQHS Standards in relation to Standard 5
  • Embed Person Centred Care in your Health Care Facility
  • Use the information that is acquired from normal business as assessment evidence




Wednesday, 29 September 2021 at 12 pm - 2 pm (AEDT)


  • $110 inclusive 10% GST (Single Registration)

  • Organisations who register three or more participants, will be eligible for a 15% discount on each registration ($93.50)



2 Hours



Ms. Yvonne McCann, ACHS Assessor and Faculty member of the ACHS Improvement Academy 



Executives, frontline clinical staff, patient safety specialists, quality improvement professionals, departmental or unit team managers, and senior managers - all of whom have responsibilities for ensuring continuous improvement in quality and safety following incident analysis.



Interaction via ZOOM


Click Here to Register through Eventbrite


Cancellation Policy

The ACHS reserves the right to cancel any program.  Full registration will be refunded if a program is cancelled or oversubscribed.



Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

Last Review Date 29 July 2021

Always approachable and have high quality surveyors.

ACHS member response to survey