Implementing Recommendations from Incident Investigations and RCAs Webinar

The ACHS Improvement Academy is pleased to provide an interactive training session on Implementing Recommendations from Incident Investigations and Root Cause Analysis (RCA) using PDSA cycles. This webinar strongly links to the NSQHS second edition Standard 1.11 Clinical Incident Management, where there is requirement to ensure that the organisation uses information from the analysis of incidents to improve safety and quality.

Key Outcomes: 

  • Understand how to develop ‘strong’ recommendations
  • Gain in-depth knowledge of how to test recommendations using PDSA cycles to understand when they work and when they fail, prior to full implementation
  • Understand the methods for measuring PDSA cycles
  • Know how to develop a project plan to ensure recommendations are implemented in a timely manner. 

“The same amount of effort that goes into incident investigation must go into the implementation of recommendations if repeat harm to patients is to be avoided”. Adj Assoc Professor Bernie Harrison 




Tuesday, 20 July 2021 at 12 pm - 2 pm (AEST)


  • $99 inclusive 10% GST (Single Registration)

  • Organisations who register three or more participants, will be eligible for a 15% discount on each registration ($84.15)



2 Hours



Adj Assoc Professor Bernie Harrison, Director of the ACHS Improvement Academy



Clinical governance directors, quality managers, patient safety managers, senior clinicians and executives, front line clinicians, departmental or unit team managers - all of whom have responsibilities for ensuring continuous improvement in quality and safety following incident analysis.



Interaction via ZOOM


Click Here to Register through Eventbrite


Last Review Date 08 September 2021

Overall the service provided is of a high standard and staff and surveyors are all very helpful and friendly.

ACHS member response to survey