Human Factors

The Introduction to Human Factors in Healthcare interactive training focuses on the use of human factors methods to identify and mitigate system problems that cause human errors and patient safety hazards in health care. Basic principles and a variety of human factors tools are discussed and demonstrated through hands-on exercises and examples.

As health care delivery processes and technologies become increasingly complex, human factors engineering can be a powerful approach for proactively reducing harm. These methods can be applied to a range of patient safety improvement efforts, such as identifying design flaws in medical devices, enhancing caregiver-technology interaction, evaluating health information technology solutions, designing less error-prone processes of care, and improving the quality of root-cause analyses.

Key Outcomes:

  • defining human factors
  • examples of human factors in health care
  • link human factors with undertaking investigations
  • situational awareness
  • strategies for diagnostic error and cognitive bias
  • useful human factors resources 




Wednesday, 10 November 2021 at 12 pm - 2 pm (AEDT)


  • $110 inclusive 10% GST (Single Registration)

  • Organisations who register three or more participants, will be eligible for a 15% discount on each registration ($93.50)



2 Hours



Associate Professor Peter Hibbert, Australian Institute of Health Innovation, Macquarie University; University of South Australia.



Executives, frontline clinical staff, patient safety specialists, quality improvement professionals, departmental or unit team managers, and senior managers and executives - all of whom have responsibilities for ensuring continuous improvement in quality and safety following incident analysis.



Interaction via ZOOM


Click Here to Register through Eventbrite


Cancellation Policy

The ACHS reserves the right to cancel any program.  Full registration will be refunded if a program is cancelled or oversubscribed.



Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

Last Review Date 11 August 2021

I have been involved with Accreditation and the ACHS for 19 years and have found them to be a leading accrediting agency, if not the best for health care organisations.

ACHS member response to survey