Aged Care - Open Disclosure

It is essential that all aged care providers understand their obligations with respect to the current Open Disclosure (OD) requirements under the Aged Care Quality Standards (1, 3, 6 and 8). This training session will assist you to do that.

ACHS has a deep understanding of best practice and our interactive training session will assist you in becoming proficient in expertly managing OD. We will demonstrate how to build a productive relationship with clients and their families when they have issues of concern.

This training will include a relevant case study to teach key principles and will include a video role play to demonstrate best practice in OD. 

Key Learning Outcomes:

  • Understand the current framework for OD.

  • Identify barriers to OD and benefits of such actions.
  • Understand how to undertake a ‘good’ evidence-based OD process.
  • Gain insight into the key differences between OD, root cause analysis and quality improvement.
  • Address the improvement and follow up of OD processes.

What previous participants have said:

“The information was helpful and relevant to my position”– Uniting aged care worker

“I liked the small working groups for short periods of time to answer very focused question”- Uniting aged care worker




Wednesday, 19 May 2021 at 12 pm - 2 pm (AEST)


  • $99 inclusive 10% GST (Single Registration)

  • Organisations who register three or more participants, will be eligible for a 15% discount on each registration ($84.15)



2 Hours



Adj Assoc Professor Bernie Harrison, Director of the ACHS Improvement Academy



Aged care professionals including: Directors of nursing, directors of clinical governance, clinical psychologists, social workers who lead open disclosure processes -managers and team leaders, directors of patient safety, patient safety officers, consumer and patient representatives, quality managers and front-line aged care workers. 



Interaction via ZOOM



If you have a promo code please enter it at the top of the registration page in eventbrite.


Click Here to Register through Eventbrite

Last Review Date 08 June 2021

We have developed a very good working relationship with ACHS and the team on the whole are very engaged and responsive to our requirements.

ACHS member response to survey