Patient Safety Lead Training Program - 12 month program

Background Information

The Patient Safety Lead Training Program (PSL) has been designed for senior staff within healthcare organisations who lead patient safety activities including: root cause analysis, open disclosure, staff interview techniques and recommendations that lead to improvements in safety. This twelve month program provides practical skills and theories that can be translated back into the workplace to improve patient safety.  It includes 4 x 2 day modules, webinars and email support. Participants will have an emersion in the patient safety literature and contemporary approaches to organising for patient safety. This course will focus on the proactive design elements to reduce risk of harm from health care including: human factors engineering and reliable design principles and will draw on concepts from other industries which are recognised as having high reliability e.g. mining, nuclear power and aviation. It will also provide insights and understanding from data on patient safety on the best approach to take in building reliable care.  Participants will be required to undertake a work based patient safety project and will be assessed at the end of the course through an oral presentation of that project to ACHS Faculty. Support for the project will be provided through emails and webinars. 

Course Learning Objectives

  • New paradigms for patient safety and their successful applications in healthcare settings;
  • Clinical risk from the patient’s perspective; and clinical governance responsibilities for quality and safety;
  • Legislative responsibilities in relation to patient harm and reportable incidents;
  • Incident investigation methods;
  • Human error and human factors principles;
  • Failure mode effect analysis;
  • Reliability science overview;
  • Principles of team work and leadership style;
  • Open disclosure; and
  • Quality improvement (QI) practical applications for safety.

Who should attend?

Health care professionals with a lead role in patient safety including: clinical managers and medical heads of departments, surgical and procedural team leaders, directors of patient safety, patient safety officers, staff who lead open disclosure processes.

Prior learning

Health care experience in a senior role including hospital, primary care, mental health and community based service delivery.


All registrants will be required to undertake a work-based project, using their learnings from the course, as well as a 15-minute verbal presentation.

Improvement Academy Faculty

The ACHS has the capacity, through its membership and international networks, to harness the skills and knowledge of senior managers, clinicians and patient safety experts across the health system. The ACHS has drawn upon its ongoing relationship with these individuals to bring together a faculty with the relevant skills and experience to deliver this training. 

CPD Point

Participation in this program will qualify participants for continuing professional development hours, as required by their respective National Board.

ACHS certificate

Will be issued upon full completion of the course


Melbourne Lead Course - Started May 2018

Last Review Date 04 July 2018

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