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Virtual interative training
Root Cause Analysis (RCA)

Root Cause Analysis (RCA)

Member price: $216.00 | Price: $240.00
06 Jun 2023 - 07 Jun 2023, 11AM - 2PM
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Understand the policy and legislative requirements of undertaking a Root Cause Analysis. Develop skills in conducting the RCA process.

The goal of the Root Cause Analysis (RCA) process is to find out what happened, why it happened, and to determine what can be done to prevent it from happening again.

This RCA training is being conducted as two, 3-hour virtual interactive sessions over two days. It will take you through all the steps to conduct an RCA for severe harm and frequent clinical incidents. The training will introduce you to systems thinking and focus on improving and redesigning systems and processes to prevent harm to future patients. A key aspect to be explored will be the relationship between the system of care and individual human performance to improve the effectiveness of recommendations.

Due to the popularity of this course and in response to feedback, we have now changed the course to two X 3-hour sessions and we are limiting the number of participants to 100.

ACHS Member ACHS Non-Member
Single Registration $216 Single Registration $240
Organisation Registration $204 Organisation Registration $216
Cancellation Policy
The ACHS reserves the right to cancel any program.  Full registration will be refunded if a program is cancelled or oversubscribed.
Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.
Key Outcomes
  • Understand how Root Cause Analysis links with Clinical Incident Management and Quality Improvement as per the Clinical Governance Framework and Standard 1 NSQHS second edition
  • Understand the policy and legislative requirements of undertaking a Root Cause Analysis
  • Have a practical understanding of the steps of the RCA process
  • Develop skills in conducting staff interviews to identify the sources of clinical process failure
  • Be able to develop recommendations which can be tested using plan, do, study, act cycles
  • Be able to formulate an implementation plan to ensure recommendations drive continuous improvement in patient quality and safety
Who should attend
Health care professionals including:
  • clinical managers and medical heads of departments
  • surgical and procedural team leaders
  • directors of patient safety
  • patient safety officers
  • frontline clinicians who provide care and services to patients

Assoc Professor Peter Hibbert 
Program Manager Australian Institute of Health Innovation Faculty of Medicine Macquarie University

View the profiles of our faculty members
What previous participants have said
"A fantastic course to attend. Great to be able to collaborate with colleges across Australia and Work though a RCA together. I now will definitely approach a RCA with the tools I need to look at the issues rather than the people find system based rather than person dependent solutions." Chris Wootton, CNE
"Excellent training, very comprehensive, well delivered by knowledge experts." Grant Hamilton, General Manager, Clinical Care
"Terrific group participation and engagement. Fabulously knowledgeable educators with real experiences who were able to explain complex concepts clearly in an easy to relate to format. Provided with theory & evidence and links for further reading. Thank you." Stephanie, Acting Patient Safety Manager
"This was a very good overview course to understanding RCA and how it is conducted" Thao Lam, Staff Specialist, Drug Health & Gastroenterology, Westmead Hospital, WSLHD