Upcoming Webinar Events

Clinical Incident Management
(Relates to NSQHS Std 1.11)

Thu, 28 January 2021
Understand the best practice methods in clinical incident management and its purpose in driving continuous quality improvement. Engagement of consumers and the role of Clinical Governance will be addressed.

2-hour Interactive Training Session

 

Implementing Recommendations from Incident Investigations and RCAs
(Relates to NSQHS Std 1.11)

Tue, 2 February 2021
Develop a deep understanding of how to write evidence based and effective recommendations. Learn how to test those recommendations using plan do study act cycles (PDSA)

2-hour Interactive Training Session

 

Introduction to Human Factors in Healthcare
(Relates to Incident Management and RCA NSQHS Std 1.11)

Wed, 10 February 2021
Develop skills and awareness in human factors and their contribution to systems where errors can proliferate. Learn techniques in how to mitigate human factors and build more reliable processes

2-hour Interactive Training Session

 

Open Disclosure
(Relates to NSQHS Standard 1.12)

Wed, 17 February 2021
Develop skills in how to conduct an Open Disclosure using evidence based methods

2-hour Interactive Training Session

 

Partnering with Consumers to Improve Health Care Services

Wed, 24 February 2021
Gain a deep understanding of contemporary and best practice approaches to partnering with consumers

2-hour Interactive Training Session

 

Comprehensive Care Standard 5

Wed, 10 March 2021
Develop a deep understanding of the requirements of Standard 5, ensuring it is linked to both the governance and partnering with consumers standard

2-hour Interactive Training Session

 


Last Review Date 04 January 2021

Expertise Professional Good customer service.

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