Having the capability to rapidly improve systems and processes and redesign care delivery systems has never been more important for health care professionals. The COVID pandemic is challenging traditional models of care and changing the ways we work. The Quality Improvement Lead (QIL) training program will equip you with the skills you need to meet these challenges now and into the future. 

We are offering the Quality Improvement Lead (QIL) Training Program as a Virtual Interactive Program running for nine months from September 2021- June 2022. Run by an expert faculty of clinicians who understand the challenges of health care, the QIL Virtual program will support you in undertaking your own improvement work with practical approaches and build your confidence in making change to drive continuous improvement. 


Key Objectives:

  • International and Australian (National Safety Quality Healthcare Standards [NSQHS]) best practice in quality and safety
  • Quality improvement science (Deming)
  • Quality improvement tools – flow charting, cause and effect diagrams, pareto charts, etc
  • Prospective methods- human factor, reliability science and failure modes and effects analysis
  • Measurement for improvement, statistical process control charts
  • Microsystem change and Plan-Do-Study-Act (PDSA) cycles
  • Patient/consumer engagement and patient co-design
  • Change management, spread, and sustainability
  • Improvement teams/high performing teams
  • Project management - Gantt charts, driver diagrams
  • Leadership principles, styles and techniques for leading improvement
  • High-level governance responsibilities for Quality and Safety - putting the governance plan together.

Who should register for the program

This is a practitioner and lead level program for anyone working in any area of the health system (e.g. hospitals, aged care, primary care, mental health, community care, dental services etc).

It is ideal for: executives, clinical directors, nurse managers, clinical nurse consultants, registered nurses with greater than 3 years clinical experience, medical consultants, GPs and registrars, allied health managers and directors, clinical governance directors, quality managers, patient safety managers, consumer engagement leads and any clinician or manager who has responsibility for patient quality and safety as part of their core position.

What are the participants are saying (V-QIL 2021 Group 1)

  • The QIL program strengths are in the practical application of the theories and science of improvement. I am really enjoying this program and would recommend it to quality leads and clinicians alike.  Denise Fitzpatrick  Regional Clinical Governance coordinator.
  • The polls and activities throughout the days. The interactions with other participants 4-5 people was the perfect amount, allowed us time to all speak/ discuss with everyone in the group.
  • The virtual platform was excellent, I felt like it was (nearly) equal to an in-person experience with the added bonus of not wasting precious time travelling - I probably wouldn't have done the course if it was in person in a city location as I'm from country Victoria & have a young family. I love the option of completing this course virtually, well done ACHS IA Team.
  • The content, I am enjoying the learning. It is well presented, and I am very much looking forward to using the information in the workplace.

*CPD Point

Participation in this program will qualify participants for continuing professional development hours, as required by their respective National Board.

Module dates 

V-QIL 2 New Dates

Working on your project

Participants will be supported to undertake a work based improvement project which involves improving the quality and safety of care for patients. You will receive methods, tools and coaching by the faculty to undertake your project. At the end of this program, you will deliver a 15min presentation virtually with a 5min Q&A from a small panel. You will also submit a 500 word abstract describing your project.

This project will form part of your final assessment. For past participants' projects, please review HERE


Please choose your payment option and click on the registration links below.

Option 1.
Pay for the full course upfront and receive a 10% discount. Pay only $3,150.
Click here to register


Option 2.
Register three or more from one organisation $2,835 per head
Click here to register


Option 3.
Pay for the full course in 5x $700 installment payments prior to each of the 5 modules.
Click here to register

More information relating to payment is available on Eventbrite when you click on the links above.


Closing date for registration: Wednesday, 15 September 2021

Last Review Date 11 October 2021

We have developed a very good working relationship with ACHS and the team on the whole are very engaged and responsive to our requirements.

ACHS member response to survey