Overview of programs and services

The ACHS is an authorised accreditation agency with the Australian Commission on Safety and Quality in Health Care. The ACHS is authorised to accredit healthcare organisations to the National Safety and Quality Health Services Standards (NSQHSS). These standards form the basis of many of the accreditation programs provided by the ACHS.

The Evaluation and Quality Improvement Program (EQuIP) is the ACHS accreditation program which either builds on the NSQHSS in the case of the EQuIPNational programs or can be used as a comprehensive independent accreditation program for health services which are not required to participate in the NSQHSS. The EQuIP programs guide organisations through a four year cycle of Self-Assessment, Organisation-Wide Survey and Periodic review to meet the standards.

The ACHS undertakes a comprehensive EQuIP standards review and consultation process, with a wide range of stakeholders including member organisations, every four years. This ensures that standards remain current, are achievable and continue to reflect best practice and evidence.

ACHS Accreditation programs:

  • National Safety and Quality Health Services (NSQHS) Standards
  • EQuIPNational
  • EQuIPNational Day Procedure Centres
  • EQuIP5
  • EQuIP5 Certification
  • EQuIP5 Day Procedure Centres
  • EQuIP5 Day Procedure Centres Certification
  • EQuIP5 Corporate Health Services
  • EQuIP5 Corporate Health Services Certification
  • EQuIP5 Corporate Member Services
  • National Standards for Mental Health Services (NSHMS)
  • Common Community Care Standards (CCCS)
  • Department of Human Services Standards (Vic only)
  • Medicare Locals Accreditation Program

For more information on ACHS Programs and Services contact an ACHS Customer Services Manager at csm@achs.org.au or telephone ACHS on 02 9281 9955.

Clinical Indicators

The ACHS Clinical Indicator Program is a data collection and reporting service that assists organisations to measure and manage an aspect of clinical care. Quality improvement is a major focus in health care and ACHS Clinical Indicators provide a measure of clinical performance and comparison with 'peer' organisations.

The Clinical Indicator Program is freely available to ACHS and ACHSI member organisations with non-member organisations also participating. Data are submitted using the online performance indicator reporting tool (PIRT), aggregated and analysed, with results provided twice-yearly in the form of comparative reports accessible by participating organisations at any time.

For more information on ACHS Programs and Services contact the Performance and Outcomes Service (POS) at pos@achs.org.au or telephone ACHS on 02 9281 9955.

Customised Reporting

ACHS provide customised reporting from our rich data source, enabling single health care organisations or groups of organisations to compare their own performance to state / territory and national aggregates.

For more information on ACHS Programs and Services contact an ACHS Customer Services Manager at achs@achs.org.au or telephone ACHS on 02 9281 9955.

Education Services

ACHS offers customised education, workshops, consultations and access to publications to support ongoing quality improvement initiatives.

For more information on ACHS Education Services and Customised Reporting contact edu@achs.org.au or telephone ACHS on 02 9281 9955.

Standards Development

ACHS has been developing standards for health care organisations for its own quality programs, and in partnership with government and other health care stakeholders, since its inception in 1974. The ACHS was the first organisation in Australia to develop standards that applied across the entire health care organisation. Its standards are recognised and implemented worldwide.

ACHS's own standards are developed using an open and phased stakeholder consultation process that results in the healthcare industry's ownership of its own standards. ACHS standards are accredited by The International Society for Quality in Health Care (ISQua).

ACHS develops special projects in partnership with other key healthcare bodies and provides consultation services to standards-setting and accreditation organisations internationally.

For more information on ACHS Standards Development and consultation services please contact the ACHS Development Unit at achs@achs.org.au or telephone 02 9281 9955.


Last Review Date 12 March 2015

To be a surveyor is an absolute privilege.

Sandy Thomson
Surveyor - ACHS