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Careers at ACHS

Job title: Project Officer - Performance and Outcomes Service

Permanent full-time position
Role location: Ultimo, NSW + some Working From Home (not 100%)

The Performance and Outcomes Service (POS) coordinates the development, collection, collation, analysis and reporting of health performance measures. This national clinical dataset facilitates benchmarking by participating healthcare organisations at a peer, national and international level.

As a Project Officer, you will be assisting in various deliverables including the development, monitoring, collection and review of data for delivery of a health performance measures program. Critical to this role is the ability to work in a team, excellent written and verbal communication skills, ability to work collaboratively with a wide range of health professionals and time management skills. Note that some travel may be required.

The role will involve assisting in the revision and development of indicators sets, including literature review, user manual creation, data analytics, data review and liaison with health expert bodies. It will involve assisting with the management of data collection tools, data analytics, training and meeting the needs of a wide range of internal and external stakeholders.

About you

To be successful in this role, you must possess the following:

  1. Qualification in health or a health-related discipline
  2. Demonstrated understanding of clinical indicators and the concepts of quality improvement and performance monitoring in healthcare
  3. Demonstrated customer service and interpersonal skills
  4. Demonstrated ability to interpret data, and assess and manage data queries from healthcare organisation personnel
  5. Demonstrated experience in literature review, analysis and assessment of clinical evidence
  6. Demonstrated written communication skills to prepare reports, papers, briefings and correspondence
  7. Demonstrated experience working collaboratively with healthcare professionals and other allied organisations to achieve agreed goals
  8. Ability to communicate and negotiate with external bodies to develop, review, and assess the relevance of and develop new clinical indicators
  9. Demonstrated ability to work both independently and unsupervised, and as part of a team
  10. Demonstrated organisational skills to manage workplace priorities and meet timelines

  1. Knowledge and/or experience working in the healthcare industry
  2. An understanding of the Australian health services accreditation processes and issues
  3. Capability to market the clinical indicator program in a changing workplace environment
  4. Knowledge of data analytics, data governance and development of measures of health performance
Please click here to read the Position Description for this role.

Simon Cooper, Manager Performance and Outcomes Service
Ph: 02 8218 2733
Please address essential and desirable criteria in your application.
Job title: Assessor Support and Development Coordinator
ACHS is seeking to appoint an experienced accreditation Assessor / Lead Assessor to the newly established position of Assessor Support and Development Coordinator. This position will assist the Manager, Assessor Division in the support and development of the ACHS Assessor cohort and in monitoring and evaluating assessment performance to ensure the effective, efficient, comprehensive and consistent application of accreditation standards.
Whilst ideally the position will be based in Sydney and able to work between the ACHS office in Ultimo and remotely under working from home arrangements, flexible work arrangements will be considered. Should potential applicants wish to discuss the position and work arrangements please contact Karen Edwards, Manager, Assessor Division via email

Applications addressing the essential criteria as per the position description and including a current curriculum vitae should be forwarded to Karen Edwards via email by close of business Monday 29th November 2021.