Performance & Outcomes Service

ACHS has been at the forefront of healthcare performance data for more than 33 years. We have supported Members with a consistent and valuable way of tracking, measuring and benchmarking their data to drive quality improvements for healthcare organisations and their patients.
Every year, ACHS then summarises and benchmarks all data in our Australasian Clinical Indicator Report (ACIR).

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The Clinical Indicator Program

Our popular Clinical Indicator Program (CIP) is the world’s largest dedicated clinical indicator data collection and reporting service. Established in 1989 with an aim to support ACHS Members to track, measure and analyse their data that will drive quality initiatives and improve patient safety and care.

Today, more than 600 healthcare organisations from 22 specialty medical disciplines regularly submit their data to the program.

Our Advanced Performance Data System: Metrik

Metrik is an advanced data measurement and analytics tool, for all healthcare organisations to measure performance and benchmark against similar facilities in Australia and around the world. Alongside better benchmarking, transparency and ease of use, Metrik utilises modern data standards and allows for integration of current technologies.

Organisations submit their data into Metrik every six months. The data is analysed, and results are provided in the form of general and peer-comparative reports. Healthcare organisations also get an annual analysis of their results, trended over several years.

The reporting deadlines for data submissions are 20th February and 20th August each year.

Australasian Clinical Indicator Report

Every year, ACHS releases this report, which examines data sourced from a broad range of clinical specialty areas in healthcare. It summarises the clinical indicator data that is submitted to the CIP for the past eight years, and highlights significant trends and variations in the data over time. It includes commentary from collaborating specialist colleges, associations, societies and other clinical organisations, which provides context for the trends and variations that are observed in the data.

Australian Clinical Indicator Report 2015-2022, 24th Edition

Previous ACIR publications >

Education Options


Get an in-depth understanding of the different types of reports available, and the statistical methods that we use to collate data and reports. You will also learn how to use the online performance data system Metrik to select relevant clinical indicators, upload your organisation’s data and run reports.

Health Check

There are several different ways that the POS Team can support you. This service, conducted by the experts at ACHS, allows you to fine-tune your subscription and ensure it is optimised for your healthcare organisation. Plus, it’s a chance to ensure you’re selecting the right clinical indicators, ask key questions, and more.