First face to face ACT conducted in Sydney since 2019, bringing together health care quality leaders from States & Territories in the first phase of their training to become fully qualified ACHS Assessors.
ACHS held the first face-to-face Assessor Competency Training (ACT) since 2019 this month in our Sydney office. The three-day training brought together a high-calibre group of health care quality leaders from States & Territories in the first phase of their training to become fully qualified ACHS Assessors.
After completing their extensive online training, attendees were taken through a simulated assessment over the three days to learn the roles, responsibilities and skills required of an ACHS Assessor. Assessment methodologies including High Risk Scenario Testing, Patient Journeys, ACSQHC’s PICMoRS were all practiced along with interview skills, communication skills, handling difficult situations, how to use electronic assessment tools, skills in writing detailed reports and precise summaries and ethical issues including confidentiality and conflict of interest.
Well done to all our trainees for your participation and engagement. It was great to hear such positive feedback as shown in the comments below. Thank you to the Lead Assessor and the ACHS team for organising such seamless sessions. We look forward to welcoming our newest recruits to training assessments in the future.
“Lead assessor very experienced and gave excellent tips and suggestions for being a successful assessor.”
“Excellent presenters, succinct program, networking and meeting other likeminded people. Sharing stories. Very informative 3 days.”
“Very clear direction provided. Wonderful introduction to ACHS role and responsibility. Wonderful to meet other leaders from around Australia.”