Be Equipped to Lead Change

Change Management Empowers Healthcare Professionals to Lead with Confidence.

Successful transformation requires a clear strategy, strong leadership and the ability to engage and support people throughout the journey. Without strong change management, even the most well-designed initiatives can falter, leading to wasted resources, disengaged staff, and hindered progress. 

The Improvement Academy are pleased to offer, ‘From Resistance to Readiness: Mastering Change in Healthcare,’ training designed to build the skills and confidence needed to successfully lead change.  

Led by internationally recognised healthcare consultant Mr Pieter Walker, this 3-hour training equips participants with the knowledge, tools, and confidence to overcome resistance and drive meaningful improvement in real-world healthcare settings. 

 

   

It has given me the tools and resources to move forward with the changes and quality initiatives I would like to see implemented . 

- Training Participant 
 

Pieter Walker has over 33 years of experience across public and private healthcare systems, bringing deep expertise in strategy, governance, and transformation. He has advised national and international healthcare organisations, led executive programs, and consulted across sectors including defence, postal services, and emergency response. 

 

 

“Early on, I realised that many of the challenges facing frontline healthcare workers weren’t due to lack of skill, but system inefficiencies. That drove me to shift focus from individual care to improving the systems that support it.”  

- Pieter Walker, IA Facilitator for Mastering Change in Healthcare Training 

 

He emphasises that strong healthcare leaders today must be adaptable, emotionally intelligent, and people-focused, able to lead under pressure and create psychologically safe environments for teams to thrive. 

Drawing on decades of experience leading transformation across healthcare and other sectors, Pieter Walker believes that effective leadership is central to successful change. He highlights the evolving demands on today’s healthcare leaders, “Today’s healthcare leaders must be adaptable, data-informed, and people-centric. The rapid pace of change—whether due to technology, workforce challenges, or shifting patient expectations—requires leaders who can navigate uncertainty while keeping teams engaged and motivated,” he says. 

 

What Participants Can Expect from the training: 

• Explore the key change management models from the literature and the lifecycle steps to manage change (from the initial pitch to long term sustainability). 

• Understand your role in leading workplace change, the role personality plays and how to motive individuals and teams to embrace change and manage stakeholders. 

• Learn key marketing and branding tools used to engage staff and stakeholders in change from health and other industries. 

• Learn how to use gamification to make change engaging and enjoyable. 

• Understand the role of visual performance measurement and feedback in change. 

• See numerous change management examples from health services across Australia and internationally. 

• Identify a change management challenge and develop a strategy to address it.  

If you're keen to build your change leadership capability, join us for this practical and engaging training through the ACHS Improvement Academy and take the next step towards transforming care in your organisation. Register here.