Empowering Allied Health Assistants with QI Skills
The ACHS Improvement Academy recently delivered a custom QI Tools to Go training session for the Allied Health Assistants at Murrumbidgee and Southern NSW LHD
Led by the ACHS Improvement Academy facilitator, Katie Robinson, the virtual session was designed specifically for Allied Health Assistants and provided a practical and engaging introduction to quality improvement tools and principles.
Allied Health Assistants are in a unique position to observe, support, and influence care delivery at the frontline. Their close, consistent contact with patients and multidisciplinary teams means that they often notice practical issues, inefficiencies, or opportunities for improvement that may go unseen by others.
The aim of the custom training session was to equip participants with quality improvement knowledge to identify opportunities to enhance care, improve efficiency, and contribute meaningfully to innovation and service delivery.
Pictured: Katie Robinson training session with the Murrumbidgee and Southern NSW LHD
Participants in the session were introduced to core components of the Clinical Practice Improvement (CPI) model, with a strong focus on:
-
Understanding the importance of finding a problem to solve, not a solution to implement
-
Knowing how to apply the commonly used Quality Improvement Tools
-
Introducing small cycle tests of change (PDSA)
We appreciated the recent Quality Improvement training for Allied Health Assistants delivered by ACHS. The session was seamless and well-organised, thanks to the team's professionalism and responsiveness. The presenter demonstrated a great understanding of our needs and incorporated relevant examples that were specific to the AHA cohort. Overall, it was an engaging and effective presentation.
- Kylie Stein, District Allied Health Assistant Coordinator, Integrated Care and Allied Health
QI Tools to Go custom training is a practical entry point for teams looking to embed QI methodologies into their day-to-day practice. To learn more about ACHS Improvement Academy custom training, visit our website here.
